Communications Officer job at WFP

World Food Programme (WFP)

Job Description

Job Purpose:

Based in the Communications, Advocacy and Marketing and Reports (CAM) Unit and working closely with the Regional Director’s Office (RDO), the position will lead the design and implementation of core advocacy and communications strategy and activities carried out by WFP in the Southern African region to enable ‘Saving Lives and Changing Lives’ mandate and delivering the SDG 2. Reporting to the Head of CAM but working under the guidance of the Regional Director, the postholder will drive effective positioning WFP priorities with national governments, regional power blocs, International Financial Institutions, African Union Member States, centres of excellence, parliamentarians, academic institutions, civil society groups and movements as well as intergovernmental organizations. In addition, the postholder will build the advocacy capacity of the regional colleagues and other relevant teams to implement effective advocacy initiatives.

Key Accountabilities:

  • Define and implement regional advocacy and communications plans, support the implementation of the corporate advocacy and communications strategy, in order to position WFP with key advocacy stakeholders, maintain and enhance the visibility for and reputation of WFP, and support fundraising activities, ensuring alignment with WFP strategy.
  • Provide advice and support to COs on the design and implementation of country advocacy and related communications plans, ensuring compliance with wider WFP’s influence strategy and taking into account the specific country context and audience in order to develop appropriate, effective advocacy plans.
  • Plan and execute advocacy and communications campaigns that favorably impact the views of the public, opinion leaders, donors, International Financial Institutions (IFIs), regional power blocs and civil society in order to raise WFP’s profile and support Changing Lives agenda.
  • Ensure effective design and delivery of advocacy products that effectively convey the desired message to targeted audience(s).
  • Oversee a contact list of regional advocacy key stakeholders to ensure a regular flow of news/information.
  • Facilitate and oversee the generating of a range of advocacy products and content in order to support regional and country specific advocacy activities, ensuring consistency with corporate messages and aspirations.
  • Plan and deliver internal communications on advocacy so employees understand and engage with WFP’s strategy and how they contribute to meeting WFP’s mission through advocacy.
  • Analyse advocacy opportunities, identifying trends and issues, presenting clear recommendations and influencing management to improve effectiveness of advocacy and communications strategies.
  • Define performance indicators, and coordinate accurate and timely reporting, contributing to a WFP wide view of advocacy and communications activities that enables informed decision-making, evaluation of objectives and consistency of information presented to stakeholders.
  • Lead capacity building of WFP staff on all aspects of advocacy, external relations and communications, ensuring appropriate training is delivered to staff, and provide advice up the senior management level in order to ensure consistent, quality advocacy communications that deliver the desired impact.
  • Build effective collaborations and partnerships internally and externally to align activities and ensure a coherent approach to communications.
  • Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal participation of women and men.
  • Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of communications specific risks.
  • Other as required.

Organisational Capabilities:


  • Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
  • Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
  • Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
  • Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.


  • Look for ways to strengthen people’s skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
  • Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
  • Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
  • Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).


  • Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
  • Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
  • Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
  • Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.


  • Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
  • Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
  • Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
  • Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.

Standard Minimum Qualifications:


  • Advanced University degree in Journalism, International Relations, International Development, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses


  • 8 years or more of high-level experience in advocacy – both in humanitarian and development sector. At least 5 years of experience in leadership positions, leading advocacy strategies and managing teams.
  • Demonstrable experience of working with national governments, regional power blocs, International Financial Institutions, African Union Member States, centres of excellence, parliamentarians, academic institutions, civil society groups and movements as well as intergovernmental organizatio

Knowledge & Skills:       

  • Excellent understanding of humanitarian and development sectors and the SDGs with special focus on SDG2 and its deliverables.
  • Excellent writing, conceptual and analytical skills including the ability to present complex processes and issues clearly to a heterogeneous audience and in an actionable manner.
  • Demonstrated professional research and writing experience, including through publications.
  • Ability to network and function well in a multi-cultural context and working with diverse team


  • Excellent working knowledge of English.
  • Second official UN language is desirable (Arabic, Chinese, French, Russian, Spanish, and/or Portuguese).