Fast Track Procedure: GBV Case Management Specialist, Mekele, Ethiopia, P-3 at UNDP

  • Full Time
  • Ethiopia
  • Applications have closed

United Nations Development Programme (UNDP)


Gender Based Violence Case Management Specialist

Job title:GBV Case Management Specialist  

Level: P3

Position Number:106230

Location: Mekelle, Ethiopia

Full/Part time: Full

Fixed term/Temporary: Temporary Appointment (TA)

Rotational/Non Rotational: Non Rotational

Duration: 364 days

The Position

The GBV Case Management Specialist works closely with the Northern Response and National level GBV AoR coordinators. It  reports to the Senior Project Coordinator (P4) and  supervises  5 field based GBV analysts (NOB) posts.

How the Gender Based Violence Case Management Specialist can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled.  UNFPA’s new strategic plan (2022-2025), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire, and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose

The GBV Case Management Specialist (GBV CM) primary task is to strengthen capacity on GBV case management in collaboration with country GBV AOR mechanisms. S/he will support regional      -level service providers to provide quality care, support, and protection to GBV survivors, with a focus on safe, ethical, and comprehensive GBV case management.

The specific purpose of the GBV CM is to develop a Pool of Trainers on GBV case management with enhanced understanding and commitment to GBV case management based on the Interagency Guidelines for Providing Care and Case Management Services to Survivors of Gender-based Violence in Humanitarian Settings, (IA GBV CM Guidelines)roll out strategy,and accompanying tools and training materials.

In coordination with existing  regional and country GBV coordination mechanisms, and Ministry of Women and Social Affairs (MOWSA) and Bureau of women affairs in Tigray  as envisaged, the GBV Case Management Specialist will contribute to the successful implementation of the GBV CM in Tigray. The roll out of the GBV CM CBI is divided into three phases:

  1. Preparation & Planning: This phase consists of assessing the capacity of existing actors in terms of GBV case management practices, conducting a desk review on available resources related to GBV case management in-country and selecting the participants for the training of trainers (ToT).
  2. In-person training of trainers (ToT): The GBVIMS Global Team conducts an eight-day, in-country ToT based on the IA GBV CM Guidelines and identifies candidates for the Pool of Trainers based on individual assessments during the ToT.
  3. Follow up phase: In-country actors (1) develop interagency and organisational action plans to ensure that GBV case management protocols and practices are in line with the IA GBV CM Guidelines; and (2) the Pool of Trainers prepare and deliver step-down trainings. The GBVIMS Global Team provides remote coaching and mentoring to further capacity building efforts.

Major Duties and responsibilities

The role will perform the following functions: 

Management and Capacity Building

  • Supervises the 5 field based GBV Analysts
  • Regularly meet with GBV case management service providers to assess their capacity building needs.
  • Support the delivery of step-down trainings by the Pool of Trainers.
  • Coordinate the organization of trainings (in-depth or refresher), coordinate coaching and mentoring in collaboration with the GBVIMS Global Team.
  • Conduct quality checks with case management organizations on tools in place to ensure quality service delivery. This includes forms, protocols, and procedures.


  • Support the development of an interagency action plan with the GBV coordination group.
  • Hold regular meetings with the Pool of Trainers to follow up on the implementation of the action plan, availability, feedback on step-down trainings, etc.
  • Draft or update interagency protocols and procedures (i.e., SoP) to improve practices and standards for GBV case management in consultation with existing GBV coordination groups.
  • If needed, recommend changes to the Pool of Trainers (i.e., is staff are no longer available) or flag to the GBV coordination group and the GBVIMS Global Team any challenges linked to the Pool of Trainers (i.e., staff turnover, lack of availability, etc.)

GBV case management Monitoring & Evaluation

  • Maintain an updated list of the Pool of Trainers (including up-to-date contact information).
  • Collect training reports, including results of pre- and post-tests for the step-down trainings.
  • Track results related to the step-down trainings using the M&E forms provided by the GBVIMS Global Team.
  • Support the completion of the final evaluation of the GBV CM CBI.


  • Hold quarterly meetings with the GBVIMS Global Team to review the results of the GBV CM CBI and plan for the next steps.
  • Communicate with the GBVIMS Global Team any gaps identified in the present guidelines during rollout.

Perform any other duties as required by the Tigray and and CO team, UNFPA

Qualifications and Experience 


Master degree in Gender, Psychology, Political Science, Social work,  and/or other related behavioral/social science fields. Advanced degree in these fields is an asset.

Experience and Knowledge: 

  • Mastery of gender-based violence in their respective contexts, with experience in humanitarian programming.
  • At least 5 years of experience implementing GBV case management programs.
  • Experience in training or facilitation to form teams that can train on GBV case management and provide “coaching”.
  • Experience in supervision of GBV case workers.
  • Demonstrated organizational skills: the ability to work independently and productively with multiple stakeholders in a fast-paced environment.
  • Demonstrated understanding of issues related to confidentiality, data safety and other ethical concerns related to the sharing on sensitive data between humanitarian agencies.
  • Excellent interpersonal and communication skills: the ability to liaise with people successfully and effectively in a wide range of functions in a multi-cultural environment.
  • Fluency in English.


Fluency in English required. Knowledge in other UN languages is an asset. Proficiency in Amharic/Tigrinya language is highly desirable.

Required Competencies


  • Exemplifying integrity,
  • Demonstrating commitment to UNFPA and the UN system,
  • Embracing cultural diversity,
  • Embracing change

Core Competencies: 

  • Achieving results
  • Being accountable
  • Developing and applying professional expertise/business acumen,
  • Thinking analytically and strategically
  • Working in teams/managing ourselves and our relationships,
  • Communicating for impact

Managerial Competencies:

  • Providing strategic focus,
  • Engaging in internal/external partners and stakeholders,
  • Leading, developing and empowering people, creating a culture of performance
  • Making decisions and exercising judgment

Functional Competencies:

  • Advocacy/ Advancing a policy-oriented agenda
  • Leveraging the resources of national governments and partners/ building strategic alliances and partnerships
  • Delivering results-based programme
  • Internal and external communication and advocacy for results mobilization

Compensation and Benefits

This position offers an attractive remuneration package including a competitive net salary plus cost-of-living adjustment, rental subsidy, education grant, home leave, health insurance and other benefits as applicable.


UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Fraudulent notices, letters or offers may be submitted to the UNFPA fraud hotline ttp://

In accordance with the Staff Regulations and Rules of the United Nations, persons applying to posts in the international Professional category, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

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